Your 2026 Glow Up (50% Off Everything)
Smooth skin + Perfect lashes + Radiant confidence + All from home.
⨠New Year Sale: 50% OFF Storewide â¨
Frequently Asked Questions
Where are you located?
We're proudly based in Darlinghurst, Sydney đŚđş â where beauty, self-care, and confidence meet the Aussie lifestyle. All Tiya Aura orders are packed with care and shipped directly from our Sydney warehouse, so your glow gets to you fast.
How much does shipping cost?
Shippingâs on us!
We offer free shipping Australia-wide, so you can treat yourself to more of what you love without the extra cost.
How long does shipping take?
It usually takes up to 3â14 business days
Youâll receive an email with a tracking link as soon as your order ships.
We pride ourselves on fast processing â most orders leave our warehouse within 48 hours.
Do you ship internationally?
Not just yet, we currently ship only within Australia đŚđş.
But donât worry, weâre working on spreading the Tiya Aura glow worldwide soon!
If you have a special request, reach out to our support team â weâll see what magic we can make happen â¨
What is your refund policy?
We offer a 14-Day Money-Back Guarantee on all Tiya Aura products.
If your order arrives damaged, faulty, or not as expected, simply contact us @ tiyaaura100@gmail.com within 14 days of delivery for a hassle-free replacement or refund.
Is my payment information secure?
100%. đ
Our website uses SSL encryption and trusted payment gateways like Shop Pay, PayPal, and Afterpay to ensure your data is safe at all times.
We never store or share your payment information.
How do I track my order?
Once your order has shipped, youâll receive a tracking email with a direct link to monitor delivery progress in real-time.
You can also log in to your account on tiyaaura.com and view your order history.
How can I contact customer support?
Our friendly team is here to help you 7 days a week.
đ§ Email: tiyaaura100@gmail.com
đ¸ Instagram: @TiyaAura
đŹ Live Chat: Available on our website during business hours
Our Mission
At Tiya Aura, our mission is simple â to help Australians feel happier and more confident through beauty and wellness. We curate mindful products that nurture self-care, balance, and inner glow, empowering you to look and feel your absolute best every day.
⨠Fast, Free & Secure Shipping Australia-Wide
Skip the wait, keep the glow. We offer free shipping Australia-wide so you can focus on feeling your best. Packed with care and delivered to your doorstep, we make sure your path to radiant confidence is fast and seamless.